Accessibility statement

TLK Care is committed to providing a website and services that are accessible to people of all abilities. We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.2 Level AA where practical. This is an ongoing commitment, not a claim of certified conformance.

What we focus on

• High colour contrast and large readable fonts
• Clear navigation and button labels
• Keyboard friendly interactions
• Descriptive alternative text for meaningful images
• Plain English content with proper heading structure
• Responsive layouts for mobile and desktop

Review and ongoing improvement

We review the website as it changes, including keyboard navigation, mobile reflow, page structure and form controls. Our most recent manual review was 24 October 2026. We will keep improving the experience as we receive feedback and identify issues.

Tell us how we can do better

If you experience any access barriers, please email info@tlkcare.com.au or call 1800 834 834. Your feedback helps us improve.

Please tell us the page you were using and the barrier you encountered. If you need information in another format, we will work with you to provide a suitable option.