Our services
Support Coordination
Your friendly guide through the NDIS, helping you understand your plan, connect with the right providers and use your funding well.
Who we support
Our support coordination support is designed for:
- NDIS participants with support coordination in their plan
- People new to the NDIS
- Families needing help to navigate the system
What we offer
Our support coordination services
Understanding your plan
We walk through your plan together in plain English.
Connecting with providers
Match you with services that genuinely fit.
Building capacity
Help you build skills to manage your supports over time.
Coordinating supports
Keep your supports working together smoothly.
How we help
What our support coordinators do for you
Support Coordination
Depending on what kind of individual support a participant requires, whether that comes from friends and family members or organisations, they'll have options when creating a plan. There are three levels of coordination included in these plans: Support Connection, Support Coordination and Specialist Support Coordination.
Our support coordinators help you achieve your goals by working closely with you, identifying what's essential and making sure that it gets done:
- Resolve issues with your different service providers
- Build service agreements with your providers
- Ensure that services are delivered in line with your requirements
- Develop your ability to be independent, choose and manage your service options
- Where you have numerous service suppliers, we will organise service delivery
- Assist with getting all of your services fully operational and performing at their best
Non-biased Advice
As your support coordinator, we provide honest, non-biased advice. Our focus is always on what's right for you, not on directing you toward any particular provider or service.
The NDIS provides detailed guidance on how support coordinators should work with participants to ensure independent, participant-centred support.
The difference
How support coordination can help
- Less stress and confusion around your plan
- Better use of your NDIS funding
- Stronger relationships with providers
- Help resolving issues with services
- More confidence and skills over time
NDIS funding
There are three levels of coordination in NDIS plans: Support Connection, Support Coordination and Specialist Support Coordination. We can help you understand which one you have.FAQs
Common questions
Explore next
Related services & NDIS info
Ready to talk about support?
Contact TLK Care and our friendly team will help you understand your options. No pressure, just a real conversation.